Here at Diane’s Dolls, the “dolly fairy” offers a professional doll re-stringing, repair and restoration services for your antique and vintage dolls (sorry she doesn’t mend poorly teddy bears).
She also specialises in more complex elastic strung dolls such as celluloids, Sasha dolls, First Love dolls, vintage Sindys .. just about anything apart from modern dolls.
To ensure the quickest response please email thedollyfairy@gmail.com or use the contact form below (the dolly fairy is not available to take phone calls due to large volumes).
*** Dollyflash ***
Coming soon!!.. original 1950’s doll dresses in sizes 12 inch to 21 inch.
The dolly fairy: Doll restoration price list
Doll re-string from £35
Dolly spa from £25*
Blush touch up from £45
Lip touch up from £30
Face re-paint from £85
Body re-paint from £75
Seam repairs from £45
Eye replacement from £55
Hair tidy from £30
Replacement doll wig (including fitting) from £45
Sasha doll replacement wig (including fitting) from £45
Pedigree doll astrakhan wig repair from £45
Mama device replacement – £65
Original 1950’s doll dresses in sizes 12 inch to 21 inch (please message me for photos/prices)
* Please note.. the dolly fairy’s bespoke “dolly spa” treatment significantly cleans/shines and protects the surface appearance but won’t lessen any scuffs, scratches or surface wear *
Get in touch by email, facebook, text or whatsapp with your enquiry including photo/s if possible
email address: thedollyfairy@gmail.com
Dolls are sent for repair work to the dolly fairy at your own risk so please ensure she is well packed in a box adequate enough for the size she’ll be once re-strung. This is especially important as antique, ceramics, internal parts and many other breakables are not covered for compensation by most UK couriers.
If possible please remove all garments/accessories prior to sending. The dolly fairy cannot be held responsible for any loss/damage to items sent with the doll. Please also include your details and dolly work required to help me process your doll faster.
Payment is due upon completion of work unless work exceeds £100 in which case a deposit will be required. Your doll will be returned to you via free economy post within the UK which usually takes 4-7 working days or it’s an extra £6.00 to upgrade to the express/tracked service.
Dolls are mailed here from all over the world but you’re welcome to make an appointment (via text/email, Facebook or Whatsapp) to drop off your doll if you prefer (the dolly fairy is not available to take phone calls due to large volumes).
Visits are via appointment only on Saturday mornings (doorstep drop off/pick up basis)
Return time is currently: 7-28 working days. (depending upon extent of work required)
Email address.. thedollyfairy@gmail.com or use the contact form below.
Storage for repairs
Please note that we are not a storage facility and we do not have the capacity to hold any
item(s) that have been commissioned for repair for longer than 14 calendar days after you
have been notified by either email, text, WhatsApp or telephone that the repair is complete
and full payment is now required.
With this in mind, we ask that customers provide their full return delivery address ASAP and
your repaired item(s) will be despatched once payment has been received in full.
In the event of the 14 calendar day period being exceeded then an additional storage
surcharge of £2.50 per item per day will be required before your item(s) will be despatched.
You will be issued regular reminders that your repair has not been paid for and a link to the
storage fees will be attached for your immediate attention and to avoid you further charges.
If payment (including any storage surcharge) has not been paid in full after 90 calendar days
then the item(s) shall become the property of dianesdollsbears.com and may be offered for
resale either publicly or privately to cover the expenses and storage costs accrued during
the repair work that you originally commissioned and was accepted in good faith by
dianesdollsbears.com.
Diane's Dolls & Bears 
Hi Diane. Thank you for the meticulous repair and the restoration of the hair of the doll. Also your very efficient service.
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Really pleased with my restrung doll – also a nice surprise to have her eyelashes sorted out too! fast turnaround and postage included in price for restring which is a nice touch.
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Thanks to Diane
My first love doll has been restrung perfectly,I had to put my trust in Diane to repair my doll after my first attempt to get her repaired was botched by another repair shop . Who even drilled holes in her joints
Although I have never met Diane all correspondence where done by email .in which she gained my trust to do a good job of a bad repair experience.
So I would highly recommend Diane .
Thank you
Julie x
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Mum has a doll ‘Caroline’ that has been in parts for 60+ years, 5 house moves and house fire didn’t help it’s cause although Mum still cherished her.
Following a chat with my brother and sister, we decided to try and get it repaired. I found Diane’s dolls and bears was in the same city as me and a plan was born.
I contacted Diane and we agreed a restoration plan.
To say Mum was shocked and pleasantly surprised to see ‘Caroline’ looking as she was 60+ years ago was amazing.
Sadly ,due to current conditions, I wasn’t able to be there in person although I was able to join them on screen.
Thank you Diane for all your help in restoring the doll from basically a box of doll parts back to a well loved and cherished childhood item again.
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It was a pleasure making Caroline look pretty again, thrilled to bits your mum was so happy xx
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My sasha dolls had been neglected in storage, their limbs and heads fallen off and looking very sad. I’m so glad I sent them to Diane, she has done a brilliant job of restringing and cleaning them – I couldn’t believe how refreshed they looked. Diane was also great to communicate with, even whilst moving house, friendly, helpful and efficient. Many thanks Diane!
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Thanks so much for the lovely review Charlotte, I’m so pleased you’re happy with my work xx
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Diane Just to say doll returned to us safely.
She’s beautiful many thanks delighted with the difference the work you have done on her has made.
Best wishes Lisa
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Hi Diane … as usual a lovely re-string for my very precious vintage MA Cissette. I knew she would be in safe hands. You are one of the most trusted dealers and I’ve enjoyed buying from you and keeping up with your web-site. Thanks so much … Bonnie
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What can I say but a big big ‘Thank You’ for the wonderful service I had from Diane. Mary, my Mum’s doll, needed re-stringing and Diane was the lady who made Mary whole again. It’s made both me and my Mum so happy and memories relived. The updates and contact were very much appreciated as sending something as precious, and old (70Yrs), was a chance, but we not have worried as Diane did us proud. Thank you so much, your services will be recommended.
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I sent my Mum’s 70 year old doll Mary to Diane for her to be re-strung. All I can say is ‘Thank you’ for the incredible service and for making both me and my Mum very happy. Mary arrived back safe and sound and looks amazing. Thank you for being so warm and friendly, keeping us up to date with what was happening and for creating a wonderful memory for my Mum. Bless you Diane and best wishes Marianne
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Hi Diane just like to say, you’ve done a brilliant job of restring my baby doll, he looks absolutely great. Would recommend you to any one. Thank you. Vonn
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Hi Diane!
I just wanted to say how very pleased I am with the re-stringing of my childhood Pedigree doll. She looks as good as new, and ready to start a new life with my little 3-year old great, great niece!
The service provided was excellent in every way and very competitively priced!
Thankyou so much!
Susan
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