TERMS & CONDITIONS

Layaways

A layaway service can be arranged for goods over the value of £100 unless stated otherwise in the description.

A 50% non-refundable deposit of the total cost (including postage if applicable) is required to secure the item and can be paid by either bank transfer or cheque in GB pounds.

The remainder of the balance can be paid in installments to suit you providing the entire balance is paid by completion date eight weeks after reservation.

Your item will not be reserved until deposit is received and will not be posted until it has been paid for in full.

In the event of a customer layaway default, payments received to date excluding the deposit will be refunded and the item will be put back up for sale.

Please note.. layaways are non transferable, deposits are non refundable and returns/ exchanges are not permitted on layaways.

Delivery

Free economy postage applies to all orders and re-strings delivered to U.K. addresses. Buyers are welcome to upgrade to next day delivery services at their own expense if desired.

Overseas buyers are welcome to purchase their order via the website to secure their item. An invoice for postage costs to your destination will then be sent to you.

All orders are usually dispatched within 24 hours of payment if paid via bank transfer (preferred) or paypal. Cheques are also welcome but do incur a clearance time of up to 7 days before order is despatched. Cheques must be in GB Pounds and made out to Miss D. Curbishley.

Returns

Goods can be returned for exchange or credit within 14 days (excluding layaways) providing they arrive back to us in the exact condition as they were originally sent.

Returned items will be credited excluding all postage costs incurred by Diane’s Dolls & Bears even if items were originally sent to you as a postage free promotion.

Goods are returned at sender’s risk and expense, please ensure you use recorded/insured postage services for your own peace of mind using the original packaging.

In all cases please give notice of your return and reasons prior to sending.

Sorry returns and exchanges are not accepted on layaways and deposits are non refundable.

Buy with confidence

All items for sale on the Diane’s Dolls and Bears website are sold as seen, described and photographed.

Hard plastic dolls are extensively checked for HPD and related odours.

Damage and excess wear or repair work will be clearly pointed out in the description and will be photographed accordingly.

Please remember.. the dolls and bears for sale on this website are antique/vintage hence were once played with by a child and in some cases several generations of children. Signs of love, age and wear are part of their history and are to be expected.

Please do not hesitate to contact us if you have any questions about the items for sale on this website.

Antique and Vintage Dolls and Bears

Please note the dolls and bears sold on the Diane’s Dolls and Bears website are antique and vintage toys of their era and are sold by Diane’s Dolls & Bears as collectable items not toys.

They are unsuitable for children to play with.

Create a website or blog at WordPress.com

Up ↑

%d bloggers like this: